Shipping policy
| Delivery Method | What It’s For | Cost (AUD) | Estimated Time |
|---|---|---|---|
| Free Standard Shipping | Prints & products over $100 | Free | 2–6 business days |
| Standard Shipping (Australia Post) | Prints & small parcels $100 | $11 | 2–6 business days |
| Express Shipping (Australia Post) | Faster delivery for small parcels | $15 | 1–2 business days (metro areas) |
| Local Delivery (Sydney) | Orders within 10 km of Waterloo NSW 2017 | Free | 3–7 business days |
| In-Person Workshop Travel | Private or group workshops | Quoted individually | Up to 80 km from Waterloo NSW (2017) |
| International Standard Shipping | Small parcels & prints | $30 flat | 5–14 business days (varies by destination) |
| International Express Shipping | Small parcels & prints | $50 flat | 3–7 business days (varies by destination) |
Free Shipping for Prints & Products Over $100
Standard shipping is free for eligible prints and products with a subtotal of $100 or more (before taxes and shipping).
Shipping & Insurance for Original or Commissioned Artworks
Original artworks and commissioned pieces are higher value. They are eligible for free standard shipping when the order is $100 or more, but due to their value and fragile nature, we highly recommend optional shipping insurance.
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If you want extra cover, choose the appropriate shipping option at checkout:
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Additional cover for standard free shipping: $5
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Express shipping with additional cover: $20
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Optional insurance covers loss or damage during transit and is purchased at checkout via the shipping option.
Delivery Timing & Responsibility
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All delivery times are estimates only and are not guaranteed.
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Once items are with the carrier, title and risk pass to the customer.
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For delays, lost, or damaged parcels, please contact us within 7 days of expected delivery to assist with claims.
International Shipping Notes
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Flat rates apply for small parcels up to ~500 g.
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Duties, taxes, or customs fees (if applicable) are the responsibility of the recipient.
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If an international order requires higher postage due to size or weight, we will contact you before dispatch.