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Australian Animal Art Prints

Australian Animal Art Prints

Australian Animal Art Prints

Big Cat Art Prints

Big Cat Art Prints

Big Cat Art Prints

Original Artworks

Original Artworks

Original Artworks

Workshops

Workshops

Frequently asked questions

Refunds and Returns

Q: Can I return my print or artwork?
A: Yes! Prints and artworks can be returned in their original condition inside the protective packaging (cellophane bag, envelope can be opened). Please contact us within 30 days of receiving your item.

Q: Can I get a refund for a workshop?
A: Workshops are non-refundable, except in cases of serious health issues or bereavement. You can reschedule your booking up to 3 business days before the class.

Q: What if my artwork arrives damaged?
A: Contact us immediately and we’ll arrange a replacement or solution.

Shipping

Q: How much does shipping cost?
A: Domestic shipping (within Australia) is:

Free for prints/products over $100
$11 Standard for orders under $100
$15 Express for small parcels
Local delivery (within 10 km of Macquarie Park) is free

International shipping (small parcels up to ~500 g):

Standard: $30 flat (~5–10 business days)
Express: $50 flat (~3–6 business days)

Q: Can I insure my order during shipping?
A: Yes! Optional insurance is available for higher-value items:

$5 for free standard shipping
$20 for express shipping

Choose the insurance option at checkout.

Q: How long will my order take to arrive?
A: Domestic standard shipping: 2–6 business days
Domestic express: 1–2 business days
International: see above estimates; customs may add extra days.

Q: Are customs or import taxes included in international shipping?
A: No — any customs, duties, or taxes are the responsibility of the recipient.

Workshops

Q: Do I need experience to join a workshop?
A: Nope! All workshops are beginner-friendly and designed for everyday people.

Q: Can you travel for private workshops?
A: Yes! I can travel up to 80 km from Macquarie Park for private or group bookings.

Q: What happens if I can’t attend a workshop?
A: You can reschedule up to 3 business days before the session. Refunds are only in exceptional circumstances.

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